At Esther’s Essentials, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products. We are a Canada-based business and comply with applicable Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act).
Information We Collect
When you shop with us or browse our website, we collect limited personal information such as your name, email, shipping address, billing details, and phone number. We may also collect data about how you interact with our site, including pages visited and items viewed, to help improve your experience.
We do not collect sensitive personal data or store your payment details. Payments are securely processed through trusted third-party providers.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide order updates and shipping confirmations
- Respond to your customer service inquiries
- Improve our website and product offerings
- Send occasional updates or promotions (you can unsubscribe anytime)
We do not sell or rent your data to anyone. Ever.
Cookies & Tracking
We use cookies and similar technologies to personalize your shopping experience, remember your preferences, and understand site traffic. You can control cookies in your browser settings at any time.
Payment & Security
All transactions are processed via secure third-party payment gateways (such as Shopify Payments or PayPal). We never store your full payment information on our servers.
Your personal information is protected through encryption, firewalls, and strict access controls.
Third-Party Services
We may use third-party tools (like payment processors or email services) that handle your data only to the extent needed to perform their functions. These partners comply with privacy laws and are trusted within the industry.
Data Security
Your information is stored securely and accessed only when necessary. We take industry-standard precautions to protect your data from loss, misuse, or unauthorized access.
Your Rights (Canada)
As a Canadian customer, you have the right to:
- Access the personal data we hold about you
- Request corrections or updates to your information
- Withdraw consent for communications at any time
You can contact us for any requests or concerns about your data.
Children’s Privacy
Our site is not intended for use by children under 13. We do not knowingly collect personal data from children without parental consent.
Policy Updates
We may update this policy from time to time. Any changes will be posted here, and the date will be updated at the top. Continued use of our site means you accept the updated policy.
Contact Us
If you have any questions about our Privacy Policy or how we handle your data, reach out to us.
